faqs

What payment methods do you accept?

We accept major credit cards, PayPal, and other digital payment methods.

How do I track my order?

Once your order is shipped, we will send you a tracking number via email. You can use this number to check the status of your delivery on our website.

What is your return policy?

We offer a 30-day return policy for unused and unopened items. Please visit our return policy page for detailed instructions.

How can I change or cancel my order?

To change or cancel your order, please contact our customer service team immediately as we strive to ship orders quickly.

Do you offer international shipping?

Yes, we ship internationally. Shipping costs and delivery times vary depending on the destination.

Are there any shipping fees?

Shipping fees depend on the destination and the shipping method chosen. Free shipping may be available for orders over a certain amount.

How can I contact customer support?

You can reach our customer support team via email, phone, or live chat during business hours.

What should I do if I receive a defective or wrong product?

If you receive a defective or incorrect item, please contact our customer support immediately for a replacement or refund.

How do I apply a promo code to my order?

You can enter your promo code at checkout. The discount will be applied to your total order amount.

Can I request a product that's not listed on your website?

If you are looking for a product that is not listed, please let us know. We may be able to special order it for you.